Victim Assistance Center Director

Pay $55,000 – $60,000/yr DOE

Why work at YCC?

YCC Family Crisis Center is currently in its 76th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us in our mission to save and change lives!

GENERAL PURPOSE 

Under the direct supervision of the Executive Director, manage the Domestic Violence Victim Assistance Center.  Responsible for billing, grants, and adherence to licensing and policy requirements for these programs, including counseling, training and staffing the Center.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Monitor and enforce policies and procedures of VAC.  Update policy as necessary.
• Supervise VAC staff and programs: Crisis Shelter, Outreach, Aftercare, Domestic Violence Victim Advocates, and Sexual Assault Program.
  • Conduct regular staff meetings for professional staff and volunteers.
  • Supervise and evaluate VAC professional staff, volunteers, and interns. 
  • Oversee training of new staff and volunteers and ongoing training of regular staff.
• Oversee all grants and contracts pertaining to the VAC (VOCA, DHS, and Child Nutrition Program)
  • Write proposals and grants in order to maintain existing programs and expand new programs.
  • Complete monthly billing contract as required.
  • Comply with grant contract requirements, goals, and objectives.
• Complete monthly, quarterly, and annual reports. 
• Supervise proper maintenance of client records to ensure adherence to DHS standards. Prepare and coordinate for annual DHS contract audit.
• Collaborate and network with outside professionals; provide representation for YCC VAC on the Utah Domestic Violence Council and on the Weber/Morgan County Domestic Violence Coalition.
• Serve as a liaison between YCC and collaborating partners and the general public.
• Prepare and coordinate annual state licensing.
• Oversee both Domestic Violence and Sexual Assault Awareness Month activities including the annual domestic violence awareness event “Footsteps to Light”.
• Complete 24-hour domestic violence core training and 40-hour rape advocacy training.
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manuals. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent in Social Work, Social Sciences, or Industry related field preferred. 
• Requires 5 years of experience in domestic violence issues & families in crisis, or any combination of education, experience, and training which provides the desired knowledge, skills, and abilities.
• Must have a valid driver’s license. 
• Working knowledge of community resources & services available to clients.
• Outstanding interpersonal relationship building and employee coaching skills.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to serve as a knowledgeable resource to the executive management team that provides leadership and direction within the VAC.
• Proven ability to effectively lead in this environment.
• Computer literacy including MS Office products: Word, Excel, Outlook, Power Point.
• Exceptional time-management, planning, and administrative skills.
• Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
• High degree of energy, self-motivation, and flexibility with schedule.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.
• Ability to think strategically and interact with all levels of the organization.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 50 lbs.    

Vaccination

This position requires the employee to be fully vaccinated or in the process of receiving their second dose.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.

Youth Advocate

Pay $16.50 – $17/hour

Why work at YCC?

YCC Family Crisis Center is currently in its 76th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us in our mission to save and change lives!

GENERAL PURPOSE 

Under the direct supervision of the Shelter Manager and the general direction of the VAC Manager, assess the needs of the children in the shelter and in the community as they are relevant to agency services. Provide services under the parameters of the current DHS contract.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Meet with children and their parents staying in the shelter within four business days of entering to assess needs and form a safety plan.
• Meet weekly with children and their parents to review progress.
• Educate and assist parents and children in the dynamics of abusive relationships. 
• Serve as a liaison between Child Protective Services and YCC. Attend team meetings with Department of Child and Family Services (DCFS)and coordinate efforts when shelter children are involved.
• Make appropriate referrals to other community agencies as needed.
• Collaborate with Domestic Violence Victim Advocate Program (DVVAP) to educate victims on the legal aspects of domestic violence and provide court support when requested by clients. 
• Make appropriate referrals to DVVAP for assistance with protective orders, child protective orders, and CVR applications.
• Provide court support when children are involved in court proceedings.
• Assist with the intake process of victims entering the shelter as needed. Assist with intake office responsibilities and cover in emergency situations. 
• Provide short-term crisis intervention, personal advocacy, information and referrals to walk-in victims of domestic violence.
• Provide support services to children of domestic violence victims from the community. 
• Maintain accurate records on all clients and enter into client database.
• Track services rendered according to DHS standards and submit monthly report to VAC Manager by the 5th working day of each month.
• Facilitate weekly support groups/classes for children exposed to violence.
• Coordinate YCC Open Gym Night for children residing in the community.
• Give educational domestic violence presentations to the general public.
• Participate in rotating evening/weekend on-call duties.
• Meet weekly with shelter staff in client staffing meeting to discuss client needs.
• Attend VAC weekly meeting/training and YCC all staff meeting.
• Attend training as required by the VAC Manager
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manuals. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent in Social Work, Social Sciences or Industry related field 
• Requires 3-5 years of experience working with individuals & families in crisis, or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities.
• Must have experience with child development, as well as an understanding of children who have experiences trauma.
• Outstanding interpersonal relationship-building skills.
• Excellent communication, presentation, and interpersonal skills.
• Computer literacy including MS Office products: Word, Excel, Outlook, PowerPoint.
• Exceptional time-management, planning, and administrative skills.
• Demonstrate a high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
• High degree of energy, self-motivation, and flexibility with schedule.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.
• Ability to think strategically and interact with all levels of the organization.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 15 lbs.

Vaccination

This position requires the employee to be fully vaccinated or in the process of receiving their second dose.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time for any reason.

Cleaning Specialist

Pay: $15/hour

Hours: Various Shifts

Why work at YCC?

YCC Family Crisis Center is currently in its 76th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us in our mission to save and change lives!

GENERAL PURPOSE 

Under the direct supervision of the Shelter Support Coordinator and the general supervision of the Shelter Manager, the shelter cleaning specialist will be responsible for assisting in creating a clean, welcoming environment for shelter residents.  The cleaning specialist will maintain a  clean, attractive environment through routine janitorial work and special projects.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Clean shelter rooms upon client exit and provide routine cleaning in crisis shelter and kitchen (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.).
• Conduct regular room checks focusing on client satisfaction and safety.  Assist in creating a trauma-informed environment for individuals and families in crisis. 
• Responsible for monitoring inventory of cleaning supplies and preparation of stock orders.
• Observe all safety instructions and adhere to manufacturers’ label instructions for safe and proper use of all equipment and products.

• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 
• Demonstrate a high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff. 

 

MARGINAL DUTIES & RESPONSIBILITIES 

• Complete special cleaning and decorating projects as assigned.

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, customers and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED preferred.
• Must be willing and able to pass a Criminal Background Investigation.
• Ability to organize and follow through with directions.
• High degree of energy, self-motivation, and flexibility.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to lift up to 50 lbs. 
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movements, feel the attributes of objects, grasp, push, and reach with arms or hands.   
• Must have the ability to stand for long periods of time.
• Other physical requirements include climbing, crawling, twisting, and bending.

Vaccination

This position requires the employee to be fully vaccinated or in the process of receiving their second dose.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time for any reason.

Shelter Staff Coordinator

Pay: $17/hr

Why work at YCC?

YCC Family Crisis Center is currently in its 76th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Join us in our mission to save and change lives!

GENERAL PURPOSE 

Under the direct supervision of the Shelter Manager and the general guidance of the VAC Director, provide direct supervision to all Shelter Support Staff and volunteers. Supervise and maintain daily activities including, but not limited to, staffing shelter shifts, coordinating volunteers, ensure adherence to shelter policy and procedure, tracking monthly data and completion of monthly reports. Provide services under the parameters of the current DHS contract and other federal grants.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervise Crisis Shelter Support Staff:
  • Schedule staff and volunteers to provide 24-hour coverage in the crisis shelter providing coverage when necessary, flexibility required. 
  • Conduct regular meetings for shelter support staff
  • Provide semi-annual and annual evaluations
  • Oversee training of new staff and ongoing training of regular staff.
  • Conduct interviews and assist in the staffing of shelter support staff
• Coordinate and supervise shelter volunteers:
  • Recruit and interview new volunteers
  • Provide ongoing training to volunteers
  • Maintain a volunteer schedule
• Answer the 24-hour crisis line, agency lines and doors according to the center policy. Document all crisis calls in the client database and dispatch advocates when requested by Law Enforcement.
• Provide crisis intervention and support to clients. Refer clients to Case Manager for follow-up support.
• Implement policies and procedures of YCC, and support shelter clients during their stay.                                     
• Oversee preparation of weekly food order and maintain correct record of CACFP program. 
• Prepare monthly Volunteer/in-kind report and food program report.
• Attend VAC weekly staff meetings.
• Attend trainings as requested by the Shelter Coordinator
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED
• Requires 3-5 years of experience working with individuals and families in crisis, or any combination of education, experience, and training which provides the desired knowledge, skills, and abilities.
• Supervisory experience preferred.
• Must have a valid driver’s license and clean driving record.
• Must have knowledge of community resources and services available. 
• Must have the ability to assess the needs and provide supportive crisis intervention to victims and families in need.
• Outstanding interpersonal relationship building and employee coaching skills.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to effectively lead in this environment.
• Computer literacy including MS Office products: Word, Excel, Outlook, Power Point.
• Exceptional time-management, planning, and administrative skills.
• Demonstrate a high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
• High degree of energy, self-motivation, and flexibility with schedule.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.
• Ability to think strategically and interact with all levels of the organization.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 50 lbs.    

Vaccination

This position requires the employee to be fully vaccinated or in the process of receiving their second dose.

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time, employees may terminate their employment at any time for any reason.