Shelter Support Staff – Friday, Saturday, Sunday, Monday from 4 – 11 PM.

Pay $15/ hour

Why work at YCC?

YCC Family Crisis Center is currently in its 77th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Please consider joining us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE 

This position is scheduled for Friday, Saturday, Sunday, Monday from 4 – 11 PM.

Under the direct supervision of the Shelter Support Staff Coordinator and the general guidance of the Shelter Manager, perform a variety of tasks to assist the Crisis Center including but not limited to answering the 24-hour crisis line.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer the 24-hour crisis line, agency lines and doors according to the center policy. Document all crisis calls in client database/crisis binder and dispatch domestic violence and rape advocates when called to do so.  
• Monitor the overall security and safety of the shelter and its residents.  Conduct regular room checks to ensure safety and cleanliness, and thoroughly inspect rooms for unallowable items, such as medications, weapons, and cleaning supplies.  Assist with keeping shelter spaces clean and well. 
• Complete appropriate forms on all clients checking in and out of the shelter. Complete thorough and appropriate safety planning.  Issue client needed hygiene products and linens. 
• Accurately fill out forms when performing duties, including logging/entering calls, room checks, monitoring meals, and logging medications or preparing rooms after client exits.
• Provide crisis intervention and support to clients and document interaction.  Contact emergency personnel when needed.  Refer clients to Case Manager for follow-up support.
• Utilize the Trauma-Informed Care model while interacting with clients.  Support clients in adherence to shelter guidelines, policies and procedures of the YCC in accordance with this model, and support shelter clients during their stay.       
• Follow the policies and procedures of the CACFP program and maintain correct records for the client meal program. 
• When working overnight shift, hold nightly meetings to address issues on the floor and conduct nightly bed checks.
• Complete daily shift reports and document shift information in client database.
• Maintain a supply of intake packets as well as necessary items in the shelter such as hygiene and linens and assist with keeping storage spaces orderly.  Ensure files and records are organized and maintained.  
• Assist VAC Manager, Shelter Manager, Shelter Support Coordinator or Shelter Support Lead with reports as requested.
• Attend meetings/trainings as required. 
• Complete 24 hours of Domestic Violence training during the first year of employment, and an additional 16 hours each year thereafter.  Provide documentation and accurately track training hours.
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED; Secondary education/training in Social Work, Psychology, Sociology or related field is preferred.
• Experience working with women/men and children who have been traumatized or in crisis is preferred.
• Must be able to successfully pass a yearly criminal background check.
• Excellent communication and interpersonal skills.
• Computer literacy including MS Office products: Word, Excel, Outlook, Power Point.
• Exceptional time-management, planning, and administrative skills.
• Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
• High degree of energy, self-motivation, and flexibility.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 50 lbs.    

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.

On-Call Shelter Support Staff

Pay $15/ hour

Why work at YCC?

YCC Family Crisis Center is currently in its 77th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Please consider joining us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE 

This position is on-call as needed. Most shifts are evenings, nights, and weekends.

Under the direct supervision of the Shelter Support Staff Coordinator and the general guidance of the Shelter Manager, perform a variety of tasks to assist the Crisis Center including but not limited to answering the 24-hour crisis line.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answer the 24-hour crisis line, agency lines and doors according to the center policy. Document all crisis calls in client database/crisis binder and dispatch domestic violence and rape advocates when called to do so.  
• Monitor the overall security and safety of the shelter and its residents.  Conduct regular room checks to ensure safety and cleanliness, and thoroughly inspect rooms for unallowable items, such as medications, weapons, and cleaning supplies.  Assist with keeping shelter spaces clean and well. 
• Complete appropriate forms on all clients checking in and out of the shelter. Complete thorough and appropriate safety planning.  Issue client needed hygiene products and linens. 
• Accurately fill out forms when performing duties, including logging/entering calls, room checks, monitoring meals, and logging medications or preparing rooms after client exits.
• Provide crisis intervention and support to clients and document interaction.  Contact emergency personnel when needed.  Refer clients to Case Manager for follow-up support.
• Utilize the Trauma-Informed Care model while interacting with clients.  Support clients in adherence to shelter guidelines, policies and procedures of the YCC in accordance with this model, and support shelter clients during their stay.       
• Follow the policies and procedures of the CACFP program and maintain correct records for the client meal program. 
• When working overnight shift, hold nightly meetings to address issues on the floor and conduct nightly bed checks.
• Complete daily shift reports and document shift information in client database.
• Maintain a supply of intake packets as well as necessary items in the shelter such as hygiene and linens and assist with keeping storage spaces orderly.  Ensure files and records are organized and maintained.  
• Assist VAC Manager, Shelter Manager, Shelter Support Coordinator or Shelter Support Lead with reports as requested.
• Attend meetings/trainings as required. 
• Complete 24 hours of Domestic Violence training during the first year of employment, and an additional 16 hours each year thereafter.  Provide documentation and accurately track training hours.
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all levels of employees, management, executives, vendors, clients and external partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or GED; Secondary education/training in Social Work, Psychology, Sociology or related field is preferred.
• Experience working with women/men and children who have been traumatized or in crisis is preferred.
• Must be able to successfully pass a yearly criminal background check.
• Excellent communication and interpersonal skills.
• Computer literacy including MS Office products: Word, Excel, Outlook, Power Point.
• Exceptional time-management, planning, and administrative skills.
• Demonstrate high level of diplomacy, sound judgment, and discretion when dealing with clients and other department staff.
• High degree of energy, self-motivation, and flexibility.    
• Strong work ethic with a professional, positive attitude.
• Demonstrated commitment to achieving the organization’s goals and objectives.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 50 lbs.    

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.

Development Director

Pay DOE

Why work at YCC?

YCC Family Crisis Center is currently in its 77th year of serving Ogden and Northern Utah. This is an opportunity to join an outstanding team of dedicated professionals making a difference in the lives of our community. Please consider joining us as we support individuals and families impacted by domestic and sexual violence through safety, advocacy, and resources on their journey to safe and healthy lives.

GENERAL PURPOSE 

Under the direct supervision and guidance of the Executive Director, plan, implement, and supervise efforts related to donor development and stewardship, fundraising, marketing, communications, and grant writing to advance the mission of YCC.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for designing, implementing, and evaluating a comprehensive development plan that includes requests and proposals to new and existing donors including private foundations, local, state, and federal governments, corporations, workplace giving programs, civic groups, churches, individual contributors, direct mail appeals, memorials, and planned giving, as well as leveraging online platforms and social media. 
• Work closely with the Executive Director to establish annual revenue goals and engage Board and volunteers in major gift efforts. 
• Steward and develop relationships with current donors and cultivate new donors. 
• Effectively manage the donor database (Donor Perfect) and communications, and maintain the logging and reporting of in-kind donations. 
• In collaboration with the Executive Director and the Board of Directors, draft an agency plan for development, including short and long-term goals.
• Understanding of and management of budgets.
• Serve as a member of the Leadership Team and collaborate on organizational initiatives, policies, and strategic planning. 
• Lead a strong Development Center staff including marketing and communications specialist, grant writer, and any additional staff to advance the mission of YCC.
• Direct all YCC efforts in the areas of marketing, communications, and public relations. Plan, develop, and implement strategies to reach out to and communicate with the public (including the media) about  YCC in a way that creates and sustains awareness, interest, understanding, and support. Ensure that communications, website, and social media reflect the mission and identity of YCC, are trauma-informed, and promote social justice.
• Assist in planning, execution, and oversight for fundraising, including semi-annual and annual appeals and events.
• Oversee the execution of effective marketing through social media, printed materials and advertising to increase community awareness, engagement and support fundraising initiatives.
• Oversee all grant funds/development correspondence and donor files including formal requests, grant applications, thank you letters and donor identification material.
• Assist as needed in community outreach and public relations duties including but not limited to speaking engagements, fairs, information booths, and tours as needed. Maintain positive community relationships.
• Assist with grant and contract compliance and reporting requirements for funds received. Assist grant writer, center managers and staff in grant request preparation, review, and editing process before submission to Executive Director for final authorization.
• Work closely with the Finance Manager on financial reporting and assist with any grant related items.
• Adhere to all policies and procedures stated in the Employee Handbook and any applicable Policy and Procedure Manual. 

MARGINAL DUTIES & RESPONSIBILITIES 

• Perform other functions as necessary or as assigned.
• Occasional evening and weekend work is required. 

NATURE OF WORK CONTACTS

• Interact and communicate in a professional and effective manner with all employees, management, executives, donors, vendors, service users, and community partners.

TRAINING & QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent in Business Administration, Marketing, Funds Development, nonprofit management, Communications or related field. 
• 3-5 years of nonprofit fundraising experience or a demonstrated track record that matches this experience.
• Experience in management, public relations, administration, funds development, grant writing, human services and nonprofits.
• Experience developing and executing a funding development plan across individual giving, institutional giving, and event fundraising strategies.
• Track record of success in securing funding from foundations, corporations, governments and individuals.
• Excellent communication, presentation, and interpersonal skills.
• Experience leading and supervising staff.
• Passion for social justice, particularly issues pertaining to domestic violence, sexual assault and homelessness. 
• Understanding of trauma-informed work and organizations.
• Technologically proficient, including donor management systems and MS Office products: Word, Excel, Power Point; Donor Perfect.
• Exceptional time-management, planning, and administrative skills.
• High degree of energy, self-motivation, and flexibility.    
• Strong work ethic with a professional, positive attitude.
• Commitment to achieving the organization’s mission and strategic goals and objectives.
• Ability to think strategically and interact with all levels of the organization.
• Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness.

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Work is generally performed in an office environment. While performing the duties of this job, the employee is regularly required to: sit for long periods of time; use computer to enter data; use telephone to converse with customers and employees.
• The employee is regularly required to: perform repetitive wrist, hand and/or finger movement, feel the attributes of objects, grasp, push, and reach with arms or hands.
• Must be able to occasionally move objects of 15 lbs.    

DIVERSITY

YCC is committed to creating an inclusive workplace that promotes and values a diverse staff. Organizations that are diverse in age, gender identity, race, sexual orientation, physical ability, ethnicity, and perspective are more likely to be high functioning. We believe that creating an environment where everyone belongs and can do their best work is the right thing to do for our employees, our clients and our community.

AT WILL

All employment at YCC is considered “at will”; meaning employment is subject to termination at any time, for any reason, with or without cause or notice. At the same time employees may terminate their employment at any time for any reason.